Crm

Freshsales vs HubSpot – AI-Powered CRM Compared 2025

Freshsales vs HubSpot on pricing, Freddy AI, free tier value, and which CRM is the smarter choice for growing sales teams in 2025.

Quick Verdict

FeatureFreshsalesHubSpotWinner
Free plan✅ Up to 3 users✅ Unlimited usersHubSpot
Starting paid price$9/user/mo$15/moFreshsales
AI lead scoring✅ Freddy AI (Growth+)✅ Einstein (Pro+)Freshsales
Built-in phone/calling✅ Yes✅ Starter+Tie
Email marketing✅ Growth+✅ Starter+Tie
Marketing automation✅ Pro+✅ Marketing Hub ProTie
Pipeline management✅ Multiple pipelines✅ Multiple pipelinesTie
Reporting✅ Good✅ ExcellentHubSpot
App marketplace✅ 1,000+ apps✅ 1,500+ appsHubSpot
UI/UX quality✅ Clean, modern✅ ExcellentTie

Pricing

Freshsales (annual, per user/month):
  • Free: up to 3 users (contacts, accounts, deals, email)
  • Growth: $9
  • Pro: $39
  • Enterprise: $59
  • HubSpot CRM (annual):
  • Free: Unlimited users, 1M contacts
  • Starter: $15/mo (1 seat)
  • Professional: $800/mo
  • Enterprise: $3,600/mo
  • At the Growth vs Starter tier, Freshsales ($9/user) beats HubSpot's entry paid price ($15/seat). For a 5-person team, that's $45/mo vs $75/mo.

    Freddy AI: Freshsales' Key Differentiator

    Freshsales includes Freddy AI — Freshworks' AI layer — from the Growth plan: