Crm
Close vs Pipedrive – Best CRM for High-Volume Inside Sales 2025
Close CRM vs Pipedrive compared on built-in calling, email sequences, power dialer, and pricing. Which wins for inside sales teams?
Quick Verdict
| Feature | Close | Pipedrive | Winner |
|---|---|---|---|
| Free plan | ❌ No | ❌ No | Tie |
| Starting price | $49/mo (1 user) | $14/user/mo | Pipedrive |
| Built-in VoIP calling | ✅ Included | ❌ Add-on | Close |
| Power dialer | ✅ Business+ | ❌ No | Close |
| SMS (two-way) | ✅ Yes | ❌ No | Close |
| Email sequences | ✅ All plans | ✅ Advanced+ | Close |
| Call recording | ✅ Free included minutes | ❌ Via integration | Close |
| Pipeline management | ✅ Good | ✅ Excellent | Pipedrive |
| Reporting | ✅ Excellent | ✅ Good | Close |
| Integrations | 40+ | 300+ | Pipedrive |
Pricing
Close (annual):- Startup: $49/mo — 1 user
- Professional: $299/mo — 3 users ($99/user)
- Enterprise: $699/mo — 5 users ($140/user)
- Essential: $14
- Advanced: $29
- Professional: $59
- Power: $69
- Enterprise: $99
- LeadBooster add-on: $32.50/mo
- Campaigns add-on: $13.33+/mo
Close is expensive per seat but includes features that Pipedrive charges significantly more for with add-ons.
Pipedrive (annual, per user/month):For a 5-person team that needs calling + sequences: Close $699/mo vs Pipedrive $295/mo + $50 Campaigns + calling integration (~$100+) = $445+/mo — the gap narrows significantly.